CONTACT US: 1 800 810 6673

Customer Call Center - Summer Hours

Monday - Thursday: 6am - 5pm PT
Friday: 6am - 2pm PT
Saturday: 8am - 2pm PT
Sunday: Closed

US orders only; no international. We can take your order over the phone and offer professional advice on all of our products. Phone orders cannot be tracked through this web site. When calling, please try to have the product number available so that we can assist you. The product number is an 8-digit alphanumeric string which can be found on any product page.

Email Us

Please email us at support@drmartens.com if you wish to contact customer support for product information or details concerning your online order. We'll be sure to get back to you as soon as possible.

Online Order Support:

Order Tracking | Shipping Policy | Return Policy | Product FAQ

Need some assistance?

We are always here to help! Here are some quick links to answers.

• DELIVERY – information on shipping and delivery
• RETURNS – information on our returns policy
• FAQ – frequently asked questions

If you wish to contact customer support for product information or details concerning your online order, please email us at support@drmartens.com. We'll be sure to get back to you as soon as possible.

Dr. Martens Retail Stores

Looking for information about Dr. Martens retail stores? Please click here.