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We may already have the answer for you, check out the FAQs below

CHECK OUT OUR FAQs

If your enquiry is urgent, you can always call us. But bear in mind that not all questions can be handled over the phone and we might not be able to offer an immediate resolution.

For all other enquiries, please fill out the form below to get in touch with us. We aim to get back to you as soon as possible. Be mindful during busy periods this may take longer.

If you're contacting us regarding a recent order, please provide us with your order number.

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If you require an instant response, you can contact us on 020 39086901, our customer service hours are Monday to Friday 08:00 - 18:00. Open most UK bank holidays 11:00 - 17:00.
Dr. Martens does not charge for calls to its customer service phone lines. However, your telephone service provider may apply charges. Please consult your telephone service provider for these charges.