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UK Leaving the EU / Will Brexit affect my order?

We've spent a lot of time evaluating the situation with our carriers to make sure all the necessary changes have been made, so that our customers are not negatively impacted.

Will there be any impact on the stocks of products I want to buy?

No, we are well prepared to manage the changes that may arise following the UK leaving the EU, and we will continue to deliver our products and serve our customers to the standards they expect.

Will Dr Martens charge me more for my order?

No, we will continue to offer our products with no additional tax or duties to pay.

Where is my order being shipped from?

Please note that UK orders are dispatched from our warehouse in the UK, and EU orders are dispatched from our warehouse in the Netherlands. This means that our European customers will not be impacted by the new Brexit restrictions and taxes, and can continue ordering on our website without any further costs.

Will my order be delayed?

No, our delivery timeframes and costs can be seen here. We are well prepared to manage the changes that arise after the UK leaving the EU, and continue to offer the service our customers expect from us.

What about returns?

Returns will not be affected by Brexit either. Please see our return policy here.