Need some assistance?
We are always here to help! Here are some quick links to answers.
- RETURNS – Start your return here and to learn about our policy
- DELIVERY – Information on shipping and delivery
- FAQ – Frequently asked questions
- SIZING – Check out our size guide
- PROMO CODE NOT WORKING? – Review the Terms & Conditions of the code
Our current e-mail response time is generally within 2-4 business days.
Please have any relevant shipping or order information ready so we can assist as quickly as possible.
We may experience longer than usual hold times. We thank you in advance for your patience and invite you to check out our FAQ's to find answers to commonly asked questions.
Monday-Friday: 6:30am-4:30pm PT
Dr. Martens Retail Stores
Looking for information about Dr. Martens retail stores? Please click here.