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CONTACT US: 1 800 810 6673

Customer Call Center — Holiday Hours

Our customer service team is standing by with extended hours over the Thanksgiving holiday weekend — including all day Monday.

Thanksgiving Day 11/22: Closed
Friday 11/23: 5AM - 6PM PST
Saturday 11/24: 6AM - 5PM PST
Sunday 11/25: 6AM - 5PM PST
Monday 11/26: 5AM - 6PM PST

US orders only; no international. We can take your order over the phone and offer professional advice on all of our products. Phone orders cannot be tracked through this web site. When calling, please try to have the product number available so that we can assist you. The product number is an 8-digit alphanumeric string which can be found on any product page.

Email Us

Please email us at support@drmartens.com if you wish to contact customer support for product information or details concerning your online order. We'll be sure to get back to you as soon as possible.

Online Order Support:

Order Tracking | Shipping Policy | Return Policy | Product FAQ

Need some assistance?

We are always here to help! Here are some quick links to answers.

If you wish to contact customer support for product information or details concerning your online order, please email us at support@drmartens.com. We'll be sure to get back to you as soon as possible.

Dr. Martens Retail Stores

Looking for information about Dr. Martens retail stores? Please click here.