CONTACT US: 1 800 810 6673
Customer Call Center
Monday - Friday: 6am - 5pm PT
Saturday: 8am - 2pm PT
Christmas Eve: 6am - 12pm PT
Christmas Day: Closed
New Year's Day: Closed
US orders only; no international. We can take your order over the phone and offer professional advice on all of our products. Phone orders cannot be tracked through this web site. When calling, please try to have the product number available so that we can assist you. The product number is an 8-digit alphanumeric string which can be found on any product page.
Please email us at firstname.lastname@example.org if you wish to contact customer support for product information or details concerning your online order. We'll be sure to get back to you as soon as possible.
Online Order Support:
Need some assistance?
We are always here to help! Here are some quick links to answers.
- DELIVERY – information on shipping and delivery
- RETURNS – information on our returns policy
- FAQ – frequently asked questions
If you wish to contact customer support for product information or details concerning your online order, please email us at email@example.com. We'll be sure to get back to you as soon as possible.
Dr. Martens Retail Stores
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