text.skipToContent text.skipToNavigation

GIFT CARDS

How can I buy a Dr. Martens Gift Card?

Gift Cards are available to buy online here and in-store. Check out our store finder to find your nearest Dr. Martens store.

I've been given a Dr. Martens Gift Card - how do I spend it?

Your Gift Card is valid on any Dr. Martens product (except Gift Cards).

You can use this in full or part payment on drmartens.com/uk. Enter your Gift Card details at the checkout. Please note you cannot spend your Gift Card on other websites that stock Dr. Martens.

You can also spend your Gift Card in UK Dr. Martens stores. Please note this does not include other shops that stock Dr. Martens.

How much can I put on a Dr. Martens Gift Card?

Gift Cards are available for £25, £50, £75, £100, £125, £150, £175, £200.

Can I buy a Dr. Martens Gift Card in advance but make sure the recipient receives it on a particular day?

Gift Cards can be sent to the recipient's inbox immediately after checkout, or scheduled for a surprise at a later date.

Can I buy multiple Dr. Martens Gift Cards and send them to different email addresses in one transaction?

Yes. You can buy up to 3 Gift Cards in one transaction.

Can I use a promotional code to purchase a Dr. Martens Gift Card?

Discounts cannot be applied to a transaction with a Gift Card in the basket.

The Dr. Martens Gift Card I purchased has not arrived in the recipient's email inbox. What can I do?

Double check all your email inbox and spam folders for the Gift Card.

If you still cannot find it, please contact our customer services team. You will need your order number to hand.

I entered the wrong email address for the recipient of a Dr. Martens Gift Card. What can I do?

To retrieve details of your purchased Gift Card, or if the wrong email address has been entered, please contact our customer services team. You will need your order number for the Gift Card to hand.

Do I need to print out my electronic Dr. Martens Gift Card to use it in-store?

You can present your Gift Card email on a mobile device or as a printed version.

Make sure the Gift Card numbers are clearly visible on your device or print-out.

Do I have to spend the whole amount on my Dr. Martens Gift Card at once?

No. Any unused balance remains on the card until you spend it. You can spend the funds on the card in as many transactions as you like.

Can I use my Dr. Martens Gift Card with other payment methods?

If the order total is more than the balance on your Gift Card, the remaining sum must be paid for by another accepted payment method or another Gift Card.

You cannot use Gift Cards and Klarna payment methods together in a transaction.

Can I use multiple Dr. Martens Gift Cards in one transaction?

Yes.

When do Dr. Martens Gift Cards expire?

Gift Cards are valid for 5 years from the date of purchase or most recent redemption.

How do I check the balance of my Dr. Martens Gift Card?

You can check your Gift Card balance online here. Click 'Check my balance' and enter the card number and pin when prompted.

Where can I find my Dr. Martens Gift Card number and PIN?

Your Gift Card number and PIN can be found on the back of store-bought cards and within the email of electronic Gift Cards.

How can I top up a Dr. Martens Gift Card?

You can top up your store-bought Gift Cards in Dr. Martens stores.

What can I do if I lose my Dr. Martens Gift Card?

Please treat your Gift Cards like cash.

If your physical Gift Card is lost, damaged or stolen, we will be unable to replace your card and the funds will have been lost.

If you believe your Gift Card is faulty, please contact our customer service team here.

I'm returning an item I bought with a Dr. Martens Gift Card, how will I get my refund?

We aim to refund within 14 days from receiving the returned item in our warehouse. Refunds will be made to your original form(s) of payment.

If you paid using a Gift Card and other payment methods, credit will be added to your Gift Card before other payment methods.

Click here for full returns FAQs.

The online order I paid for with my Dr. Martens Gift Card has been cancelled. How will I get my refund?

The amount paid for the cancelled items will be refunded to your original form(s) of payment.

If you paid using a Gift Card and other payment methods, please note the credit will be added to your Gift Card before other payment methods.

Click here for full returns FAQs.

Can I throw away my Dr. Martens Gift Card when all the value is used?

Once you have used your balance, feel free to discard your Gift Card. These are made from recyclable paper so please recycle where possible.

 

For full Gift Card terms and conditions, please click here.