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SIZE & FIT

Size Guide Tables

Women's size guide

Footwear

**To make buying your DM's simpler, we've changed some of the names of our styles so they're easier to identify**

  • Our 8-eye Pascal boot will now be called the 1460 Pascal.
UK USA Europe Japan
3 5 36 22
4 6 37 23
5 7 38 24
6 8 39 25
6.5 8.5 40 25.5
7 9 41 26
8 10 42 27
9 11 43 28

Clothing

Size XXS XS S M L XL
UK 6 8 10 12 14 16
USA 2 4 6 8 10 12
Japan 5 7 9 11 13 15
Bust(cm) 80 84 88 92 98 104
Bust(in) 31.5 33 34.5 36 38.5 40
Waist(cm) 62 66 70 74 80 86
Waist(in) 24.5 26 27.5 29 31.5 34
Low hip(cm) 86 90 94 98 104 110
Low hip(in) 34 35 37 38.5 41 43

Unisex for Women

Size XXS XS S M L XL
UK 6 8 10 12 14 16
USA 2 4 6 8 10 12
Japan 5 7 9 11 13 15
Chest(cm) 80 84 88 92 98 104
Chest(in) 31.5 33 34.5 36 38.5 40

Belts

Size S M L XL
Fits(in) 27-31 32-36 37-40 41-44
Fits(cm) 68-78 81-92 94-102 104-112

Socks

Size S M L
UK 3-5.5 6-8.5 9-13

Tights

4'10-5'0/
147-152cm
5'1-5'4/
155-163cm
5'5-5'10/
165-178cm
34-37IN/
86-94cm
S S M
37-39IN/
94-99cm
S M L
39-42IN/
99-107cm
M M L
Men's size guide

Footwear

**To make buying your DM's simpler, we've changed some of the names of our styles so they're easier to identify**

  • Our 8-eye Pascal boot will now be called the 1460 Pascal.
UK USA Europe Japan
6 7 39 25
6.5 7.5 40 25.5
7 8 41 26
8 9 42 27
9 10 43 28
9.5 10.5 44 28.5
10 11 45 29
11 12 46 30
12 13 47 31
13 14 48
14 15 49.5
15 16 50.5

Clothing

Size XXS XS S M L XL
Chest(cm) 86 92 97 102 107 112
Chest(in) 34 36 38 40 42 44
Waist(cm) 71 76 81 86 91 96
Waist(in) 28 30 32 34 36 38

Unisex for Men

Size XXS XS S M L XL
Chest(cm) 86 92 97 102 107 112
Chest(in) 34 36 38 40 42 44

Belts

Size S M L XL
Fits(in) 27-31 32-36 37-40 41-44
Fits(cm) 68-78 81-92 94-102 104-112

Socks

Size S M L
UK 3-5.5 6-8.5 9-13
Youths size guide

Newborn footwear

**To make buying your DM's simpler, we've changed some of the names of our Kid's styles so they're easier to identify**

  • Our 8-eye kids' boots, the Brooklee and Delaney, will now both be called the 1460 - the same as our adult 8-eye boot.
  • Our kids Chelsea boots, the Shenzi and Banzai, will both now be called the 2976 - the same as our adult Chelsea boot.
  • The Everley 3-eye shoe will now be called the 1461.
All Countries Size 0 = 0-3 months Size 1 = 3-6 months Size 2 = 6-9 months Size 3 = 9-12 months

Toddler Footwear

UK USA Europe Japan
3 4 19 11
3.5 4.5 19.5 11.5
4 5 20 12
4.5 5.5 21 12.5
5 6 21.5 12.5
5.5 6.5 22 13.5
6.5 7.5 23.5 14
7 8 24 14.5
7.5 8.5 25 15
8 9 26 15
8.5 9.5 15.5
9 10 27 16

Junior footwear

UK USA Europe Japan
10 11 28 17
10.5 11.5 28.5 17.5
11 12 29 11
11.5 12.5 30 11.5
12 13 31 18.5
12.5 13.5 19
13 1 32 19.5
13.5 1.5 32.5 20
1 2 33 20.5
1.5 2.5 33.5 21
2 3 34 21.5
2.5 3.5 35 21.5
3 4 36 22

 

Product Availability & Warranty 

 
My soles are worn out, can you replace them?

Unfortunately we do not have the facility to re-sole our footwear.

However if you are in the UK you can contact Timpsons Cobblers, who can replace our classic DM soles. Please contact Timpson's direct for information TEL: 0161 9466 219

Are all Dr Martens covered by a 'For Life' guarantee?

No, this only applies to our 'For Life' collection. The guarantee means that when they wear out we will repair or replace them - for life.

For Life products come with a guarantee code and will have the For Life stamp on the sole.

Which size should I choose when buying Dr Martens?

Dr Martens can differ in size, depending on the design, so it would depend on the style that you are buying. Unfortunately we do not hold measurements for all of the styles we produce.

We would suggest that you try the footwear on and if they are found to be unsuitable, we are more than happy to process a full refund providing that the order is returned in the required condition. You can then place a new order for the correct size. If you are between sizes, the you may benefit from using an insole in the larger size.

Alternatively you can use our Store Locater to find a store near you.

Will all styles fit the same?

No, Dr Martens can differ in size, depending on the design, so it would depend on the style that you are buying. Unfortunately we do not hold measurements for all of the styles we produce. Women’s footwear can be narrower than Men’s and Unisex footwear, just as Unisex footwear can come up larger.

As everyone’s feet are different, we would suggest trying the pair on to make sure that they are the perfect fit for you!

Is there a comfort Guarantee?

Feet come in a wide Variety of shapes and sizes! Unfortunately, Dr Martens cannot guarantee that every style will suit everyone's feet. We suggest trying the shoes on when you receive them and wearing them indoors to make sure that they fit you.

You can return them for a refund, as long as they are in an unworn condition.

We attempt to have a wide Variety of styles available at all times, so that you are able to find something that will be comfortable for you.

Are Dr Martens suitable in a Kitchen environment?

Dr Marten’s footwear, with its PVC air-cushioned soles is known for both its comfort and durability. It is, however, wear-tested in a street environment, not in a kitchen environment.

Fats such as cooking oils and greases used in kitchens are very aggressive on all types of footwear, including Dr Martens. If shoes are intended for this environment, we suggest special care. Washing the soles off daily with warm water and a grease-cutting soap (i.e. Dawn, Palmolive, etc.) and ensuring that the uppers are cleaned and protected may help footwear last longer in the kitchen environment.

Dr Marten’s soles are oil, fat, acid, petrol, alkali RESISTANT, but not PROOF.

How do I clean my Dr Martens?

This would depend on the material that your footwear is made from. Most of our products will have cleaning instructions on the site. This can be found on the product page under the FIT AND CARE tab.

If you are unable to find them or have any questions then please contact our Customer Service Team.

How are your leathers Sourced?

We endeavour to work only with reputable tanneries and material suppliers. The tanneries we work with source their hides predominantly from North America and South America.

These regions are the largest beef-producing regions in the world and as such have some of the highest standards in the world for animal husbandry and animal welfare. We would not source from any new tanneries without first carrying out a thorough investigation into the origin of the hides used and the welfare systems in place.

It is the intention of Airwair International Ltd to conduct its business to the highest possible standards of business behaviour, within the laws of the countries in which it operates.

Airwair International intends only to work with reputable suppliers and manufacturers and endeavour to ensure that all products are produced lawfully and without any exploitation of the people producing them.

The code is designed to be ethical, auditable and achievable and to promote the development of Airwair International suppliers. It is not our intention to withdraw business from any suppliers found to be in breach of the code, rather to work with that supplier to help them achieve the required standards.

It is the responsibility of each supplier to issue this code to all material and component suppliers and to actively engage with them to ensure that the standards are met.

The provisions of the code constitute minimum and not maximum standards; all suppliers should strive to exceed the standards.

For Life Guarantee Terms & Conditions

*Please note from the 1st of April 2018, the For Life range will be discontinued. Dr. Martens will continue to honour all existing For Life guarantees on purchases made before the 1st of April 2018 and registered within 60 days of purchase. The For Life registration website will be deactivated on or about the 31st of May 2018.

The guarantee applies only to the FOR LIFE boots and shoes, all of which will have the words GUARANTEED FOR LIFE on the sole.

The guarantee covers the failure of any component, such as upper leather, stitched seams, eyelets, soles, welts, linings and reinforcements which has been subjected to normal wear and tear from non-industrial use and not unreasonably abused.

The guarantee will be active from the day on which the original owner activates his/her guarantee, to the end of that person's natural life.

We reserve the right to determine whether to repair or replace the footwear. If we deem a replacement necessary, discontinued or unavailable models will be replaced with a comparable model (excluding Made in England).

If you would like to make a claim for an exsisting pair place e-mail contact@drmartens.com with the following information

  • Your FOR LIFE Unique Guarantee Code
  • Your full name, current address and phone number
  • Photos showing the wear on the footwear

When we have received your email and approved your claim, you will be required to pay the FOR LIFE administration fee. The fee is currently £20 for UK customers and €30 for European customers. You will be required to pay this before your replacement footwear is ordered. Please note that replacement footwear is subject to stock availability.

The guarantee is subject to English Law and is in addition to the owner's statutory rig

How To Care For Your For Life Product

Without proper conditioning, even the finest-quality leathers, like those in the for life products, will eventually dry and lose their durability. Take the time to care for the leather - and you'll be rewarded with a pair of boots or shoes which will not only keep their looks, but last for years to come.

  • Remove dirt with a damp cloth.
  • When dry, apply a small amount of Dr. Martens Wonder Balsam to the leather, in an even layer, using the sponge provided. Ensure that the balsam is worked into the seams.
  • Leave the wonder balsam to absorb for five minutes
  • Remove any excess with a cloth
Do you ever restock items that are sold out?

Yes, we are occasionally able to restock seasonal items. However, we recommend that you take advantage of our in stock and place your order without delay. We do not re-stock SALE or CLEARANCE items.

Unfortunately we cannot give you information on stockists that may hold the style/size you require but can check the stock of our own Official Dr Martens stores.

The style or size I want is not shown on this website. Can I purchase it from you?

No, our website shows every item that we currently have in stock. If a style or size is not showing, it is likely to be sold out or no longer being made. Many styles are seasonal, and as we change styles twice a year, some products will be discontinued.

The SALE item I want is out of stock in my size, when will it be available?

Unfortunately it won’t, all SALE and CLEARANCE items are likely to be previous season styles and will be discontinued.

Why would an item be showing as available online, if it is out of stock?

Because of the high volume of customers purchasing from our Dr Martens online store, our products may sell out from time to time. This can sometimes happen in sale and busy periods. We do update our site regularly, but there may be occasions where we will sell out of a particular product before the update goes through. To avoid missing out on our featured items, we encourage you to act quickly.

In rare cases however, we may have to notify you via email that a product is out of stock. Your Payment will be refunded in full and you will receive an email notification from us.

Can I leave a product review?

Yes, two weeks after your order has been despatched you will receive an email from us in partnership with Reevoo.

You can rate a number of categories such as comfort, style and many others, and also add in the good and bad points of your product.

Can I buy any colour polish from you?

Unfortunately, we only sell Black, Cherry Red and Neutral polish online and in stores.

As our ranges change twice a year, we are unable to supply the correct coloured polish for all the materials that we use. We do advise contacting your local Cobbler who should be able to assist you in finding a suitable wax based colour polish. (Please refer to your original care instructions when choosing a polish)

If you need any advice, then please contact our customer service team.

Do any of your Styles have removable insoles?

Some of our footwear do have removable insoles, such as our Revive and Elate collections.

If you have any questions about a certain style, please contact our customer service team with the product details and we will be happy to advise.

How do I care for my Dr Martens satchel?

The satchels can be treated like the footwear depending on the material.

Wonder Balsam can be applied to our oily and smooth leathers to help keep them supple, and as good as new.

Please check the product page for care instructions

What size laces should I buy for my Dr Martens?

Dr. Martens offers an entire range of shoe laces that includes not only our classic black round and brown round versions, but also our distinctive brown/yellow laces and our very British Union Jack flat laces. We recommend using the following guide when buying replacement laces:

  • 3 eyelets and kids shoes – 60cm or 65cm laces
  • 4-5 eyelets – 90cm laces
  • 6 eyelets – 120cm laces
  • 8-10 eyelets – 140cm laces
  • 14 eyelets – 210cm laces
  • 20 eyelets – 240cm laces

Unfortunately as we make so many different styles, we are not always able to stock laces for them all.

If you require any further assistance, please do not hesitate to contact us.

Will all the pairs of boots and shoes look the same?

Most of our footwear is made from natural materials, and some include prints that are cut from larger sheets of material. This means we cannot guarantee that all of the footwear will be the same, as some may vary in shades and the patterns and prints can come in different variations.

No two pairs will be the same, which all adds to the individuality!