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HOLIDAY DELIVERY & RETURNS INFORMATION


HOLIDAY RETURNS

The Docs don't fit? No Problem. We have extended our returns period. All online purchases made between 5th November and 24th December can be returned up until 31st January.


LAST ORDER DATES

For your deliveries, you will need to order by the following dates to receive your goods by the 24th of December:

COUNTRY STANDARD DELIVERY EXPRESS DELIVERY
Austria 21st December 15:00 GMT 22nd December 15:00 GMT
Belgium 21st December 15:00 GMT 22nd December 15:00 GMT
Bulgaria 17th December 15:00 GMT 21st December 15:00 GMT
Croatia 16th December 15:00 GMT 17th December 15:00 GMT
Czech Republic 16th December 15:00 GMT 21st December 15:00 GMT
Denmark 17th December 15:00 GMT 22nd December 15:00 GMT
Estonia 17th December 15:00 GMT 21st December 15:00 GMT
Finland 17th December 15:00 GMT 17th December 15:00 GMT
France 17th December 15:00 GMT 21st December 15:00 GMT
Germany 21st December 15:00 GMT 22nd December 15:00 GMT
Greece 16th December 15:00 GMT 17th December 15:00 GMT
Hungary 17th December 15:00 GMT 17th December 15:00 GMT
Iceland 16th December 15:00 GMT 17th December 15:00 GMT
Italy 17th December 15:00 GMT 21st December 15:00 GMT
Ireland 21st December 15:00 GMT 22nd December 15:00 GMT
Latvia 16th December 15:00 GMT 17th December 15:00 GMT
Lithuania 16th December 15:00 GMT 17th December 15:00 GMT
Luxemborg 21st December 15:00 GMT 21st December 15:00 GMT
Norway 16th December 15:00 GMT 17th December 15:00 GMT
Poland 17th December 15:00 GMT 21st December 15:00 GMT
Portugal 17th December 15:00 GMT 21st December 15:00 GMT
Romania 17th December 15:00 GMT 21st December 15:00 GMT
Serbia 17th December 15:00 GMT 21st December 15:00 GMT
Slovakia 17th December 15:00 GMT 21st December 15:00 GMT
Slovenia 17th December 15:00 GMT 21st December 15:00 GMT
Spain 17th December 15:00 GMT 21st December 15:00 GMT
Sweden 17th December 15:00 GMT 17th December 15:00 GMT
Switzerland 16th December 15:00 GMT 17th December 15:00 GMT

*During busy periods Express delivery may not be available, we apologise for any inconvenience*


HOLIDAY CUSTOMER SERVICE OPENING HOURS

  • 20/12/2021 - 09:00-20:00 CET
  • 21/12/2021 - 09:00-20:00 CET
  • 22/12/2021 - 09:00-20:00 CET
  • 23/12/2021 - 09:00-20:00 CET
  • 24/12/2021 - 09:00-16:00 CET
  • 25/12/2021 - CLOSED
  • 26/12/2021 - 12:00-18:00 CET
  • 27/12/2021 - 12:00-18:00 CET
  • 28/12/2021 - 12:00-18:00 CET
  • 29/12/2021 - 09:00-20:00 CET
  • 30/12/2021 - 09:00-20:00 CET
  • 31/12/2021 - 09:00-18:00 CET
  • 01/01/2022 - CLOSED
  • 02/01/2022 - 12:00-18:00 CET
  • 03/01/2022 - 12:00-18:00 CET

*During busy periods Express delivery may not be available, we apologise for any inconvenience*


GIFT PACKAGING

We’re sorry. We don’t offer gift wrapping at the minute. All of our products will arrive in fully branded Dr. Martens packaging. But we’re always working on evolving your shopping experience. So hopefully we’ll offer it in the future.