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CHRISTMAS DELIVERY & RETURNS INFORMATION

CHRISTMAS RETURNS

The Docs don't fit? No Problem. We have extended our returns period. All online purchases made between 30th October and 24th December can be returned up until 31st January.

**Please note we are currently experiencing a high volume of returns and therefore it may take slightly longer for your refund to reach you. Unwanted online orders will be cleaned and processed safely and it usually takes an additional two days to complete this operation. Please bear with us and only contact us if it has been 14 days since we received your order.**

 

LAST ORDER DATES

For your deliveries, you will need to order by the following dates to receive your goods by the 24th of December.

 
COUNTRY STANDARD DELIVERY CUT-OFF TIME EXPRESS DELIVERY CUT-OFF TIME
Austria 17th December 16:00 21st December 16:00
Belgium 18th December 16:00 21st December 16:00
Bulgaria 10th December 16:00 20th December 16:00
Czech Republic 16th December 16:00 20th December 16:00
Denmark 17th December 16:00 21st December 16:00
Estonia 14th December 16:00 20th December 16:00
Finland 14th December 16:00 17th December 16:00
Greece 10th December 16:00 17th December 16:00
Hungary 16th December 16:00 17th December 16:00
Ireland 20th December 16:00 21st December 16:00
Latvia 15th December 16:00 17th December 16:00
Lithuania 15th December 16:00 17th December 16:00
Luxemborg 17th December 16:00 20th December 16:00
Poland 16th December 16:00 20th December 16:00
Portugal 16th December 16:00 20th December 16:00
Romania 13th December 16:00 20th December 16:00
Slovenia 15th December 16:00 20th December 16:00
Slovakia 16th December 16:00 20th December 16:00
Sweden 15th December 16:00 17th December 16:00
 

*During busy periods Express Delivery may not be available, we apologise for any inconvenience*

 


CHRISTMAS CUSTOMER SERVICE OPENING HOURS

  • 23/12/2020 - 09:00-20:00 CET
  • 24/12/2020 - 09:00-17:00 CET
  • 25/12/2020 - CLOSED
  • 26/12/2020 - 11:00-18:00 CET
  • 27/12/2020 - 11:00-18:00 CET
  • 28/12/2020 - 11:00-18:00 CET
  • 29/12/2020 - 09:00-20:00 CET
  • 30/12/2020 - 09:00-20:00 CET
  • 31/12/2020 - 09:00-17:00 CET
  • 01/01/2021 - CLOSED
  • 02/01/2021 - 11:00-18:00 CET
  • 03/01/2021 - 11:00-18:00 CET