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WHAT IS CLEARPAY?


Got your eyes on your perfect pair of Docs, but don’t want to splash out all in one go? Now you don’t have to.

Clearpay allows you to pay for your DM’s over four instalments. Each payment is due every two weeks, and your order will be shipped straight away. So you can rock them while you pay. No interest and no additional fees, when you pay on time. Please use Clearpay responsibly. It’s your responsibility to make sure you can afford your fortnightly payments. Your credit score will be affected if you can’t complete a payment on time.

How do you use Clearpay?

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BROWSE

Find your style, choose your size, and add it to your basket.
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CHECKOUT

Go to checkout and add your full name and delivery details. Make sure to ship to your registered billing address to get Clearpay approval.
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GET APPROVED

Select Clearpay at checkout as your payment method. Get an instant approval decision and complete your checkout in seconds.
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PAY

Get your Docs straight away. Pay for them over 4 payments, every two weeks.
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4 PAYMENTS. EVERY TWO WEEKS.
RECEIVE YOUR ORDER RIGHT AWAY

For example, choose this pair of Made in England 1461 shoes for £159 and you will pay for it in four smaller instalments, with each one due every 2 weeks.

All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a UK resident. Late fees and additional eligibility criteria apply. The first payment is due at the time of purchase. View full Clearpay Terms and Conditions here.

FREQUENTLY ASKED QUESTIONS

What is Clearpay?

Clearpay is a payment service allowing us to offer customers the ability to make purchases instantly and then pay for them in 4 automatic instalments made every 2 weeks without any interest.

How do I use Clearpay?

Just shop on drmartens.com/uk a​nd check out as normal. At checkout, choose the Clearpay payment method. You will be directed to the Clearpay website to register and provide payment details (Visa or Mastercard). If you’ve used Clearpay before, just log in to your Clearpay account. Then complete your order – easy. Please note, all items in your shopping bag must be eligible for Clearpay and the shopping value must be between £50 and £1000

Am I eligible for Clearpay?

To use Clearpay, you need to have a debit or credit card, be over 18 years of age, have a valid and verifiable email address and phone number and be a UK resident. All items in your shopping bag must be eligible for Clearpay and the shopping value must be between £50 and £1000. If you haven't used Clearpay before and you're shipping to a different address to your billing address, the payment may be declined.

How does the Clearpay payment schedule work?

Clearpay customers make their first payment at the time of purchase, the remaining three payments are deducted every 2 weeks automatically from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Clearpay to make your payments early. Clearpay will then adjust the amount owed accordingly.

You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.

What if I can’t pay a Clearpay installment?

As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with Clearpay. Clearpay will give you until 11pm on the following day to make your repayment and then you will incur a late fee for a missed payment that is not resolved. This will be an initial £6 and a further fee of £6 if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order. Please see Clearpay Terms of Service ​here.​

Can I use another form of payment with Clearpay?

Yes, you may also use a gift card or promotional code with Clearpay to pay for your purchase.

How do I return or exchange an item purchased with Clearpay?

Clearpay returns follow our standard return process. Click here to view our returns FAQs. Please note, refunds for Clearpay will be refunded from Dr. Martens ​to Clearpay. We cannot provide an exchange or cash refund. As soon as the refund is processed it will drop into your Clearpay online account.