About eGift Cards & Gift Cards
eGift cards can only be purchased on the www.drmartens.com/us/en site. eGift cards are only redeemable online for merchandise on the US site. eGift cards can’t be purchased or redeemed in stores or retailers.
Retail gift cards can only be purchased in stores. Retail gift cards are redeemable for merchandise only at our Dr. Martens stores in the United States. Retail gift cards can’t be purchased or redeemed on the www.drmartens.com/us/en site.
eGift card and retail gift card purchases can’t be discounted with any other promotions, offers or discounts. eGift card and retail gift cards can’t be replaced if lost or stolen. Dr. Martens reserves the right to refuse, restrict, or withdraw eGift card or retail gift card orders at any time.
You can purchase one eGift card per order, and you can redeem up to three eGift cards per transaction. eGift cards can’t be used towards free shipping minimums. eGift cards can’t be redeemed or exchanged for cash value, except where required by law. eGift cards don’t expire or decrease in value if unused.
Sending eGift Cards
eGift cards are delivered instantly to your recipient’s email. Please ensure the recipient's email is entered correctly. You’ll get an email confirmation that your eGift card was sent, and the recipient will get the eGift card details.
Please note that eGift cards can’t be returned or exchanged after purchase.
eGift Card Redemption
To redeem an eGift card on drmartens.com, choose your payment method as “Dr. Martens eGift Card” on the payment page at checkout. Type your eGift card number and security code into each field. Upon redemption, any unused balance will remain on the eGift card for future purchases.
Retail gift cards are not redeemable online or on the www.drmartens.com/us/en site.
Returning Items Purchased with an eGift Card
All refunds will go back to the original form of payment. Your eGift card return balance will go back to the same eGift card number. If more than one payment method is used, your credit card, debit card, or PayPal account will be refunded first, followed by the eGift card.
eGift Card Balance
Need to check your balance? Visit this page. You’ll be prompted to check your balance, and input your eGift card number and security code.