General Policy

Dr. Martens E-Commerce has created this privacy statement in order to demonstrate our firm commitment to privacy. Dr. Martens E-Commerce does not sell, rent, or otherwise distribute individual user information to outside parties. The following discloses our information gathering and dissemination practices for this website: store.drmartens.co.uk.
 
Your privacy is important, so we'd like to explain what information we collect when you visit the Dr. Martens UK Online Store (store.drmartens.co.uk), why we collect it and how it is used. We'd also like to explain your options to access and control your information, our data security practices and other matters. This Policy is governed by our Terms of Service.
 
Your Consent To This Policy
 
By using our Site, you agree to this Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. Our Terms of Service take precedence over any conflicting Policy provision. We may change our Policy by posting a new version on our Site.
 
Special Note About Children
 
This Site is not intended for children, especially under the age of 13. Children may use this Site only with the direct supervision of their parent.
 
What Information Do We Collect From You and Why?
 
If we collect personal information, you may later access and modify it, but you may not remove it from our system yourself. You may choose simply not to provide personal contact information by opting-out at the point of collection.
 
Dr. Martens Product Reviews
 
Dr Martens partners with Reevoo to collect impartial product reviews from customers who purchase our products from this website. Reevoo may contact you via email on our behalf in order to give you an opportunity to review your purchase. Reevoo will not use your personal information for any purpose other than to invite you to write a review and will handle your information securely. If you do not wish to receive further emails from Reevoo please click on the unsubscribe link at the bottom of the email. Also, as part of the review process you may be invited to participate in the Reevoo Conversations community; this is done on a strictly opt-in basis.
 
Certain Exceptional Disclosures
 
We may disclose your information if necessary to protect our legal rights or if the information relates to actual or threatened harmful conduct. Disclosure may be required by law or if we receive legal process.
 
Information About 'Cookies' & Why We Use Them
 
Like most sites, we use cookies on drmartens.com, but, we do not collect or store personal data via these cookies.
 
Cookies are small files stored by your browser in your computer when you visit our site. We use cookies to make your site visit efficient and ensure your checkout is easy. For example, if you don’t enable cookies on our site then you won’t be able to go back to search results or see what you’ve put in your basket As well, some other features may not work as intended. We mostly use "session cookies" that are automatically deleted after each visit.
 
When anyone visits our site we collect standard internet log information. We do this to find out things such as the number of visitors to the various parts of the website. For your protection, we collect this information in a way that does not make it possible to personally identify you. Below is a list of the cookies used on our site and what we do with those cookies.
 
Google Analytics Cookies
 
These cookies collect information in an anonymous form, including the number of visitors to our site, where visitors have come from and the pages they have visited. We use this information to improve the site experience for our customers and report on general site performance. These cookies expire anywhere from the end of your visit up to 2 years. To find out more about Google Analytics cookies and you please visit www.google.co.uk/intl/en/analytics/privacyoverview.html
 
Essential Site Session Cookies
 
These are cookies which are used during your visit to our site. These cookies ensure that when you move around our site you can easily find your way back to search results or to the Checkout area for example. Without them your visit would be pretty messed up. It also makes it easier if you're visiting our site frequently so that we can remember where you were when you last left us if you were logged in. There is no personal information associated with these cookies. These cookies expire anywhere from the end of your visit up to 3 years. For more information on session cookies and what they are used for please visit www.allaboutcookies.org/cookies/session-cookies-used-for.html
 
If you prefer, you can disable cookies from your browser but it will really mess up your ability to shop on our site and you won't have a very good experience at all. You can also delete all cookies currently stored on your computer. You can find out how to disable and delete cookies for your particular browser by clicking "help" on your browser's menu or by visiting www.allaboutcookies.org/manage-cookies/index.html .
 
How We Protect Information We Collect
 
We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our Site reduce the likelihood of security problems to a level appropriate to the type of data involved.
 
The Length of Time We Keep Information
 
We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely.
 
Data management requests are administered in an orderly manner to the extent feasible and within our direct control. Note: we have greater control over recently collected data than for archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, our general data retention policy applies.
 
Legal Disclaimer
 
This Site operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control. 
 
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